These days, standing out and leaving an impression in the competitive business world is essential to a salesperson making sustainable sales. Generic marketing messages and impersonal sales pitches are inundating customers making it that much harder to draft them off and get them on board as advocates of your brand.
In this article, we will also understand how power dialers help in the sales approach and introduce you to Justcall which offers power dialers for sale.
What is a Power Dialer and how does it operate?
This is the most efficient sales automation software that a salesman can get in his/her work place and even in outbound calling using a power dialer. By automating representative sensitive tasks such as dialing numbers, leaving voicemails, and logging call data, power dialers empower sales representatives to focus on what matters most, writing sales pitches with a convincing person and establishing connections with your potential customers.
Here’s a breakdown of how a power dialer typically functions:
- Automated Dialing: With power dialers, manual dialing goes away and sales representatives can make many more calls in a day.
- Predictive Dialing: This is especially useful because predictive dialers take automation one step ahead, intelligently predicting how long it will take to find another available agent, and removing unproductive wait time for both the sales representatives, and the potential customer.
- Skills-Based Routing: Sales representatives can be configured to use power dialers that route calls to the most appropriate person based on their skills and experience — so each prospect is connected to the right people that can help them fill their needs.
- Call Recording and Analytics: Most power dialers come with call recording and analytics capabilities to let sales managers analyze call performance and then uncover opportunities for improvement and coach representatives for greater outcomes.
Power dialers are a right tool for Personalized Sales engagement
Incorporating a power dialer into your sales outreach strategy can yield a multitude of benefits, including:
- Boosted Sales Productivity: What power dialers do is they automate things like these common tasks and free up the sales representativess’ time to actually focus their time on high value activities like coming up with personalized pitches and converting that into good conversations with prospects.
- Increased Call Volume: The power of the dialer lies in automation – dialing without the downtime among calls, and allowing sales teams to make vastly more outbound calls, thus expanding their breadth and lead generation abilities.
- Improved Conversion Rates: Naturally, this ability to connect with more qualified leads then equals more sales opportunity. By connecting sales representatives with a bigger crowd of potential customers, power dialers can help you achieve higher conversion rates.
- Enhanced Customer Experience: When used properly, power dialers will even help to improve the customer experience by removing the frustration of busy signals and having to sit on hold for extended periods of time. Power dialers help smooth and improve the customer journey by connecting a prospect with a live agent quickly and consistently.
- Data-Driven Sales Optimization: The data power dialers bring to you are valuable as you can use these call data and analysis to know how your sales are performing, what areas need to be improved and how to improve sales strategies to get better results.
Personalization at Scale: A secret weapon of the Power Dialer
As part of their core strength, automation, power dialers deliver their true potential through scaling up personalization. Power dialers are also becoming more integrated into sales representatives’ Customer Relationship Management (CRM) systems, thus allowing sales representatives to instantly access critical customer data and tailor sales pitches for greater success.
Here’s how power dialers empower sales representatives to personalize their approach:
- Contextual Conversations: Because representatives can access customer data inside of the power dialer interface, the representative knows exactly what the prospect bought, how many times they have been contacted, and what they’re interested in. This helps them to fashion communications that are personalized for the unique prospect.
- Dynamic Scripting: Dynamic scripts are able to automatically suggest scripts based on the profile of the prospect by programming power dialers. It ensures that, with the insertion of customer specific details, the message is persuasive and stays the same to all sales representatives and at the same time is personalized.
- Increased Sales Representatives Engagement: Power dialers remove representatives from the representatives’ sensitive tasks, freeing up the mental energy for them to listen to what prospects have to say and respond with empathy and understanding. It builds a far more honest connection to each other, and more likely to be a successful outcome than if they went cold turkey.
JustCall Power Dialer: The Personalized Sales Engine
JustCall’s power dialer is a tool bent on empowering sales teams to have more personalized and productive conversations at scale with the list of prospects. Here are some of the key features that set JustCall’s power dialer apart:
- Smart Dialing: The JustCall power dialer power offers many types of dialing modes; predictive, power, manual, to meet different workflows and preferences of sales.
- CRM Integration: Sales representatives can get instant access to customer data within the dialer interface and view customer call history, notes, etc.
- Call Recording and Analytics: The JustCall call recording and analytics features fulfill the need for sales managers to track call performance, find coaching opportunities and improve sales strategies.
- IVR Integration: Interactive Voice Response (IVR) systems can be integrated with JustCall’s power dialer to automatically interact with a customer for the basic qualifying and support before transferring them to a live agent.
- SMS Integration: Besides call answered ratio and email open rate, the numbers show more meaningful numbers like sales representatives that get on the phone, sales representatives that do cold calls, etc.
Conclusion
In today’s competitive business environment, personalization is moving from luxury to necessity for a successful sales result. Power dialers like Just Calls provide a powerful solution for businesses that want to scale their sales activity without sacrificing a personalized one. Power dialers automate tasks that are representative sensitive, provide access to important customer data, and allow you to send customers personalized messages, which support sales teams in their effort to solidify connections with prospects, boost conversion rates, and grow revenues.
If you find yourself wanting to up your sales engagement, a power dialer is the way to go. Power dialing from JustCall offers great features and is part of a simple setup which makes it ideal for businesses of all sizes.